15 May

How Much is a Typical Background Check?

eeCheckBackground Check FAQ

How Much is a Typical Background Check?

The reason why I have decided to write this article is because this is a question that always come up in different networking events. And, the answer is as typical as expected: it depends. Yet, a background check could range from under one hundred to more than a thousand US dollars depending on your needs and the candidate’s background. Below are three employees which possess very different background and background check requirements:

  1. An entry-level frontline officer in which a bankruptcy record check is sufficient to satisfy the compliance requirement.
  2. A technical manager who has worked in Singapore and United States in which 4 background check service items are required for both countries.
  3. Experienced CEO worked and lived in 6 countries globally and need 8 background check service items per country.

Thus, it is definitely a myth for many small and medium enterprises to think that background check is an expensive exercise only designed for the established organizations. It is also not true that background check should only be applicable for senior executives. Indeed, the background check result adds values to the decision of every hire which in turn minimize any potential risk impact from the wrong hires and lower employee turnover. Connect with the eeCheck consultants in our Singapore, Hong Kong or China offices today to understand how we can help you to design a background check program that maximize the return on investment for every hire while meeting your budget needs.

25 April

Background Check FAQ: Consent Forms for Background Check

eeCheckBackground Check FAQ

Background Check FAQ: Consent Forms for Background Check

One of the questions often being asked is whether it is necessary for candidates or existing employees to sign the consent/authorization forms for background check? To satisfy different privacy law requirements, signing the consent/authorization forms would not only protect the candidate but also the prospective employer and all stakeholders involved in the background check process. Some countries’ privacy laws indeed also have very strict requirements as to what information needs to be included and what can’t be done for the consent and authorization forms.

In general, the consent and authorization form would also need to be carefully reviewed to ensure it is simple enough and at the same time able to explain the privacy rights and obligations for the candidate/employee in compliance with all the global and local laws and regulations. Some of the background check items (e.g., criminal record check, credit check) would also often require having a separate form to be signed.

Furthermore, HR departments or the hiring managers should also provide a clear explanation and answer any question the candidate might have regarding both the background check process and the corresponding consent and authorization forms to avoid any potential issues.

Connect with eeCheck today to learn more about the industry best practice for the background check consent and authorization forms.

4 April

Agility in Employment Screening

eeCheckThought Leadership

Agility in Employment Screening

In the last article, we explained how nimbleness contributes to a fast and successful background check. This time, we will further explain how Agility (an eeCheck DNA) contributes to the success of the entire employment screening process.

Prior to founding eeCheck, we always ask ourselves the following questions:

  • Why are these background check process so rigid and slow?
  • Can the background check consultants be more flexible in the way they do things?
  • Can the background check vendors’ workflows be changed to adapt to ours?

This is how we started eeCheck with a vision to change the HR world and make it a better place. And, agility is in the backbone of our game.
Thus, once you started working with eeCheck, you will see agility everywhere in the service, such as the followings:

  •  eeCheck consultants spending time to understand your needs and workflow and give suggestions to improve the entire screening process.
  • eeCheck’s online systems keep improving and tailored to your needs.
  • eeCheck consultants handle candidates with flexibility, yet within agreed and proven procedures and protocols.
  • eeCheck consultants provide you with best practices learnt from other clients.

To provide background check service that truly fit with HR needs, stay agile and flexible is definitely an important factor. Connect our Singapore, Hong Kong and China offices today to explore how we can assist your recruitment team in Asia in their employment screening process.

14 March

What’s Unique in an Executive Background Check?

eeCheckBackground Check 101

What’s Unique in an Executive Background Check?

As eeCheck, executive background checks are being specially taken care of. There are several reasons for such arrangement:

  1. The complexity in the background check and required documents: As the background checks required are often more comprehensive, there are more documents needed to be completed to initiate the background check process.
  2. The complexity in the privacy laws and procedures to complete different countries’ background checks: There are often more countries involved for the background checks as the candidates often have worked in multiple countries.
  3. The sensitivity of the role and the timeline required to complete the due diligence.
  4. The professionalism in the background check process: As the candidate and their referees are often C-level executives, it requires high-level of professionalism and care for the process.

For your next executive hire, would you like to provide them with an experience that embrace the branding of your organization and HR department? Connect with eeCheck today to explore how we can assist you to achieve such purpose.

1 February

A Nimble Background Check

eeCheckBackground Check Trend

A Nimble Background Check

Agile and nimble are listed as eeCheck’s core values. We have deliberately selected the word “nimble” to represent who we are and what we believe would contribute to the best and fastest background check.Every eeCheck consultant understands the importance in delivering fast turnaround time in our service, especially in many cases, candidate cannot go onboard without the clearance in their background checks. However, the nature of background check requires a lot of follow up actions and responsiveness in the process to ensure when there is anything comes up, they are acted upon immediately.  This is exactly how eeCheck has structured our team, role, responsibilities and most importantly our corporate culture. Below is what would happen in eeCheck when immediate actions are required in the background check process:

  • Enjoy and take on any potential challenges – a proactive and positive mentality is always very important!
  • Seek for advice from other experts in the team if necessary.
  • Consider all available options and select the best solution in client’s perspectives.
  • Communicate clearly with all stakeholders if necessary.
  • Allocate resources and additional team members to take on the project.

We believe why large organizations would grow old and die is because of the lack of eagerness, curiosity, passion and energy. This is exactly what eeCheck consultants are filled up with which makes our service nimble every day. Connect with our consultants at our Singapore, Hong Kong, China and other offices today to understand how we can assist you to speed up your employment screening process.

9 January

Counting Background Check Completion Time by Hours, Not Days.

eeCheckThought Leadership

Counting Background Check Completion Time by Hours, Not Days.

I have always been hearing stories about how background checks are taking months to complete, delaying the entire on-boarding process. This was exactly the key drive for our founding team to start eeCheck in the Asia Pacific region with a mission to assist organizations to achieve “better hiring” – better hiring process and decisions.In our internal meetings, we have always been asking questions to challenge the status quo and wanted to make what’s impossible to become possible. One of the questions being raised is “can we complete background check in hours and not even days?”To make this possible, we have executed the following in our organization:

  • Corporate culture and values – we believe everything starts with the team itself. Without a team of professional consultants to have the same vision and mission, everything would only be a dream. We believe that by creating a corporate culture of “client first” and building a team of consultants aligning with our corporate values such as “nimble” and “agile” would make a real difference. Everyone in the team would know that speed is key.
  • Collaboration systems – Without good project management tools and collaboration systems, background check cases will be pending for days especially when internal communication error happens. At eeCheck, we utilize the best systems and revisit and make changes to our system.
  • Team structure – At eeCheck, we have created a team structure that is agile and accountable for their results.
  • Internal audit and tracking systems – what gets measured gets result! At eeCheck, we are full of achievers who like to know their current performance and these talent constantly develop ways to improve themselves and the workflows.
  • Client and candidate online communication systems – the overall turnaround time indeed not only depend on the background check vendor but also the client and candidate. Thus, we want to provide better process and tools to make it happen. As always, we want to take the lead on this but we are actually following the clients’ needs – customizing different workflow for different industries and companies.

Connect with our Singapore, Hong Kong and China offices today to explore how we can revolutionize your employment screening process.

19 December

Reference Letter and Reference Check

eeCheckBackground Check 101

Reference Letter and Reference Check

Human Resources are often being requested to provide a reference letter or employment letter for people leaving their organizations. Such letter would generally include employment details such as employment dates, position held and satisfactory performance statements if being considered as doing a good job.The question often asked is whether it is still necessary to perform a reference check given a candidate has already provided an employment reference letter? The obvious answer is yes but there are several reasons why HR practitioners are often not performing such check:

  1. The complexity and low respond rate of the reference check
  2. The research required to reach the right contact person to complete the reference check
  3. The low rate of discovering new or useful information in the reference check
  4. The busy schedule of the recruiters
  5. The cost involved in hiring professional firms to complete the reference check

Indeed, if performed properly with the right procedures and protocols, reference checks can be completed within a period that truly add values to the hiring decision. According to our experience, conducting a reference check not only provides verification for employment information but also capture the candidate’s working style and track record that are very useful for both the recruiter and future manager.Connect with Hong Kong, Singapore, China and other Asia offices today to explore how our consultants can help you to fully utilize the information captured in the reference check process to achieve “better hiring” – better hiring process and decisions!

12 November

Why Choosing A Firm Focusing on Employment Screening

eeCheckThought Leadership

Why Choosing A Firm Focusing on Employment Screening

At eeCheck, we are always proud to say to others that we are purely focused on employment screening. With such statement in mind, below are the things that come along which adds to our long-term competitive advantages:

  1. Processes are fully designed for employment screening: Unlike other commercial investigation firms which do KYC or other due diligence, all the internal processes for Employment Screening firms like eeCheck is solely designed for employment screening. The implication is that all of our investment and manpower are focused just to make such processes better, faster and more efficient.
  2. Legal and compliance: Unlike the private investigators, our processes and reports are being utilized for established organizations’ employment purposes. Unauthorized background checks would never be processed.
  3. HR Friendly Solution: As the focused is on employment screening, we spend our time to get to know what HR needs and help to solve their real issues. This is why employment screening firms often provide online systems that synchronize and make HR’s lives easier.

As always, employment screening could add values to your talent acquisition process if executed with good care and benchmarked with the industry standards. Connect with our Hong Kong, Singapore, China or Asia offices today to explore how we can assist you to achieve “better hiring – better hiring process and decisions”.

1 November

Is Obtaining a Copy of Education Certificate Enough?

eeCheckBackground Check 101

Is Obtaining a Copy of Education Certificate Enough?

It has been a norm and general practice for HR department to request a copy of the candidate’s university graduation certificate as a proof for their qualification and keep that in the candidate’s personal file. Indeed, have we ever wondered how many fake certificates are there in our company’s personnel file?

This is an interesting question. According to our experience, there are quite a few different versions of fake certificates, such as the below situations:

  • The candidate has ordered a fake undergraduate degree certificate for a reputable university from these so-called “diploma replacement companies”. These certificates look very authentic and often have the watermark, signature and everything on there.
  • The candidate has ordered an undergraduate degree certificate for a fake university from degree mills. As these universities are fake, these degree mills often would provide an additional service to verify the fake degree for an annual fee.
  • The candidate has obtained a 2-years professional diploma from University A and deliberately changed the information to a 4-years undergraduate degree program.
  • The candidate took a degree certificate from a friend and changed the personal information on there.

Instead of taking the risk of storing these fake certificates, let’s connect with the eeCheck team today to implement the industry proven protocols to effectively take care of the education qualification verification process today.

24 October

8 Keys to Success for Performance Reference Check

eeCheckBackground Check 101

8 Keys to Success for Performance Reference Check

While many recruiters have been conducting performance reference check, only few are able to fully utilize the results for better hiring decisions. Indeed, some would even fall into the trap of getting into potential legal issues with job candidates and their previous employers and referees.

After working in the industry for many years, below includes a list of keys to success prior to including performance reference check to your employment screening program:

  • Ensure there is clear, explicit and written consent and authorization from the job candidate for the reference check.
  • Make sure the questions covered in the performance reference check is permitted by the local privacy laws.
  • Different questions should be tailored for different roles and industries.
  • Ensure the years of coverage for the employment is allowed by the local privacy laws.
  • Mirror the questions in the performance reference check with clients’ interview questions.
  • Have a procedure and protocol in place for data access, correction and deletion.
  • Only use the performance reference check result as one of the considerable factors for the hiring decisions.
  • Work closely with job candidate for better information resulting in faster completion time.

As always, effective employment screening program would make significant positive contribution for your hiring decisions. Connect with the eeCheck consultants today to learn more about how performance reference check could assist you to achieve “Better Hiring – Better hiring process and decisions”.

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