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Service Commitment

Responsive, Compliance
Quality & Full Service

Our team is committed to a high quality of service with industry-leading service turnaround times that comply with the highest industry standards. We provide full-service, end-to-end solutions that assist employers across Asia in minimizing the risk in their hiring decisions.

Connect with our consultants today to learn how we may assist you with our leading employment screening programs across Asia.

Service Commitment Details

Our industry leading services standard is rooted from the commitment of our team

At eeCheck, our consultants live with our values and know that only by going "exceed and beyond" in our service level, we can continue to be the leader in our industry. The service commitments for clients are clearly understood by every talent at eeCheck and we are working towards every detail to make sure we achieve them.

Utilizing our industry experience, service expertise and the latest technology, eeCheck clients are always being provided with completed background check results at the industry leading turnaround time.

At any time, eeCheck clients can always login to the online systems to keep track of the latest progress of their background check requests and download the information needed for decision making purposes.

Each client is being taken care by a primary account manager together with their corresponding team. We ensure your background screening projects are being taken care of by a team of representatives who know about your organization, industry and most importantly the specific background screening case so that you may connect with them anytime to discuss about the case progress or result.

eeCheck commits to ensuring our workflows could comply with global compliance and privacy ordinates’ requirements. We invest heavily in our systems, premises and infrastructure to ensure our clients and candidates’ data are being well protected.

 

eeCheck’s Internal Control team not only on-going assess different team’s service standard, but also provide valuable feedback for the different teams to continuously improve our internal procedures and workflow.

  • Continuity plan, disaster recovery plan,
  • Timely, convenient and accessible service provided by service-oriented, friendly business partners.
  • Leading-edge services and solutions that reflect the aspirations and values of the organizations we serve.
  • Providing customers with talented, engaged and friendly representatives who live our values.
  • Quality service, ethical conduct, confidentiality and integrity in all that we do.

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Our team possesses over 20 years experience in global employment screening. By taking a long-term business partnership approach, together we create the highest standards for HR focused background check solutions
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Service Commitment – SC

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